Privacy & Data Protection Policy

1. Purpose

At Singapore Brain Development Centre (“the Centre”, “we”, “us”), we are committed to protecting your privacy and safeguarding personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and protect your information.

2. Collection of Personal Data

We may collect personal data when you, or your child, engage with us. This includes:

  • Full name, date of birth, gender, nationality
    Contact details (address, email, phone number)

  • Medical/developmental history and assessment reports

3. Purpose of Data Use

Your personal data may be used for the following purposes:

  • Providing therapy, assessment, and developmental services

  • Communicating schedules, updates, and progress reports

  • Processing billing, payment, and account matters

  • Complying with regulatory and legal requirements

  • Evaluating and improving our programmes and services

  • Conducting research, training, or case discussions (with identities kept confidential)

4. Disclosure of Data

We may disclose your personal data to:

  • Our therapists, staff, and authorised service providers who support our operations

  • Relevant authorities or regulators when required by law

  • Third parties (e.g., IT vendors, payment processors) solely for service provision
    We will not sell or share your personal data with unrelated third parties without your consent.

5. Protection of Data

We take reasonable measures to protect personal data in our possession by:

  • Restricting access to authorised personnel

  • Securing electronic records

  • Regularly reviewing security measures and practices

6. Retention of Data

We retain personal data for as long as necessary to fulfil the purposes stated above, or as required by law. When no longer needed, data will be securely deleted or anonymised.

7. Your Rights

You have the right to:

  • Request access to your personal data held by us

  • Request correction or update of your personal data

  • Withdraw consent for the collection, use, or disclosure of your data (subject to legal or contractual restrictions)

Requests may be made in writing to our Data Protection Officer (DPO).

8. Contact Us

If you have any questions or requests regarding your personal data, please contact our Data Protection Officer at:
Data Protection Officer
Singapore Brain Development Centre
Email: admin@brain.com.sg
Phone: +65 62884123